Management Development - Page 1 2 3 4
Problem Solving and Decision Making
We all have to solve problems and make decisions, however large or small, on a daily basis. This workshop aims to teach delegates how to use creative methods when problem solving and how best to communicate the decisions made as a result. The skills and tools studied here are essential for any leader or manager in the business and those seeking a more structured approach to managing the problems encountered in the workplace.
Presentation Skills
Presentation skills is a highly interactive class, which takes the approach that the best way to learn presentation skills is by presenting multiple times with opportunities for feedback. The training will culminate with each participant delivering a short presentation. The programme uses the 3 F's of presentation; FIT - does the presentation fit the audience, FOCUS - what is your message, what do you need to get across? What do you want them to remember? and FLAIR - making the presentation engaging and memorable.
Advanced Presentations & Public Speaking
This challenging two day workshop has been specifically developed for business leaders and personnel with experience of making business presentations. This programme looks to help you add polish and flair allowing you to make higher impact presentations.
Personal Effectiveness
This workshop has been developed to cover a number of key personal and interpersonal skills essential for success in today's business environment. We will look at assertiveness, building effective business relationships and communication.
Negotiation Skills
In the modern business age, of business partnerships, long term relationships and trust the old rules of negotation no longer apply. We need more skill, more flexibility and a wider scope to get what we want. This is what this course is about, redefining negotiations and redefining the results that we can achieve. Imagine not having to give into dirty tricks, being able to avoid getting boxed into a corner. Imagine having the power and being able to create a lasting agreement that is the basis for future co-operation and development that gives everybody what they want. Imagine having the art of negotiation!
Customer Care
During this programme delegates will develop the skills and more importantly the right attitude that will deliver consistent customer service. They will develop innovative ways to supply the best customer service demanded in today's competitive market, leading to more effective working relationships, increased customer satisfaction and loyalty.
Management Development - Page 1 2 3 4
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